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watches jewellery accessories

SERVICE CENTER

Service and Maintenance

For normal wear and tear over time, Chronograph boutique performs watch servicing and regular maintenance to prolong the life of your watch.
Below are the extensive services Chronograph offers:

  •  Battery replacement
  •  Sizing and adjustments
  •  Ultrasonic cleaning
  •  Strap and bracelets
  • Water resistance maintenance

 

Battery replacement

Battery replacement is offered at no charge for watches purchased at Chronograph. A water resistance test is conducted to detect leaks that can be repaired during the battery replacement.

Sizing and adjustements

Chronograph’s staff will adjust the size of a watch, regardless of where it was purchased. This is complimentary for any watch bought at Chronograph.

Ultrasonic cleaning

Our state-of-the-art equipment thoroughly cleans your watch bracelet and buckles.

Strap and bracelets

Chronograph offers a diverse selection of replacement straps and bracelets. Any item not in-store can be special ordered through our Sales team.

Water resistance and maintenance

Replacement and lubrication of gaskets and seals ensure confirmed water resistance.

 

Watch Repair

If your watch is not working for any reason, Chronograph has the expertise to resolve it using only original manufacture parts.
Below are the extensive repairs we offer:

  • Mechanical watch de-magnetism
  • Complete overhaul
  • 5-point check-up

 

Mechanical watch de-magnetism

If a mechanical watch has become disrupted from magnetic fields penetrating the timing element, Chronograph will conduct a test and, if necessary, apply an inverse magnetic field to restore its normal function at no charge.

Complete overhaul

Restore your watch to its original factory specifications and prolong its life with disassembly cleaning, reassembly of the movement and improvement of the timing of the watch. Most mechanical watches require a full maintenance every 3 to 5 years, depending on the brand specifications.

5-point check-up

Complimentary 5-point check-up included with all watch repairs.
5-point check-up includes:

  • Checking for water-resistance
  • Testing for magnetization caused by electronics that may affect the timing of a watch
  • Checking pins on straps and replacing if necessary
  • Inspecting bracelets and tightening or replacing screws if necessary
  • A soft cloth wipe-down of the entire watch

 

FREE* battery replacement if you purchased your watch from Chronograph
*Available to be used once a year